FAQ | IECSC New York

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Attend
Exhibit Hall
Education
Exhibit/Sponsor
Sponsors

Contacts
Subscribe
GET MY TICKET

American Spa
IECSC New York
IECSC Las Vegas
IECSC Florida
SPATEC
American Salon
IBS Las Vegas
IBS New York
Spa Industry Association

Advertise

FAQs

General Detail

Who attends this show?

Attendees include Salon and Spa Owners and Managers, Estheticians, Wellness Professionals, Massage Therapists, Medical Spa Practitioners, Plastic Surgeons, Distributors, Skin Care Specialists, Cosmetologists, Makeup Artists, Instructors and Students.

Is the public invited to participate in the conference?

Questex only advertises to professionals in the spa industry. This is a professional trade show and most beneficial to those licensed, working and/or studying in the industry.

Do I have to bring my license to the show?

We do not require ID as not all states license their estheticians or salon/spa professionals. We recommend bringing some form of professional identification to maximize networking and business transactions.

Where can I rent a motorized scooter?

At the FedEx Office.

Las Vegas Location: In the front of the Central Hall

Mailed Badge Policy

When will my badge be mailed?

Attendee admission badges purchased prior to February 4, 2024, will be mailed via USPS to the address provided during the registration process.

Mailed badges should be delivered to attendee by February 21, 2024. (2-1/2 weeks after mail date)

My badge has not arrived by mail, what are my next steps?

If you bought a badge prior to February 4, 2024, and haven't received it via USPS by February 21, 2024, kindly reach out to our Registration Assistance team via phone or email at 508.743.8584 or [email protected] before February 26th. Please then go to Registration Assistance on site at the show for your badge to be deactivated and reissued at no cost. Failure to contact us by this date will necessitate using the standard onsite registration lines, incurring a replacement fee of $79 for a 1-day badge or $129 for a 3-day badge.

My badge was lost or stolen, what do I do?

Always keep your badge safe and secure. Report a lost/stolen badge to the Registration Assistance team located in the Crystal Palace. A fee of $79 for a 1-day badge or $129 for a 3-day badge will be required to activate a replacement badge.

I arrived at the show but forgot the badge that was mailed to me at home. Now what?

Head over to the Registration Assistance area located in the Crystal Palace. A fee of $79 for a 1-day badge or $129 for a 3-day badge will be required to activate a replacement badge.

Registration

How much does it cost to attend?

Please find pass options and cost on the Pricing page during open registration.

Can I apply more than one promo code to a purchase?

Discounts and promotions are limited to one per registration and cannot be combined with any other offers. However, you may attend with your friends as groups of four or more save $20 off their total registration! So come together to save!!!

Do you offer group admission discounts?

Yes, groups of four or more save $20 off their total registration.

Do PBA members get a discount?

Yes, we provide a 20% admission discount to PBA members via a unique promo code that can be secured via the membership team at PBA. Email [email protected] for more information.

Where do I pick up my badge?

Please present your confirmation QR code to the onsite registration team to receive your badge.

What should I do if I forget or lose my ticket?

If your ticket is lost, forgotten or stolen, you may be required to purchase another one. Please visit the onsite registration staff.

What if I need special assistance at the show?

If you will require special assistance at the show, please contact Registration:

[email protected]

508-743-8584

Show Floor Restrictions

Can I bring my child to the show?

All attendees must be at least 15 years old. For the safety and security of all guests, no infants in strollers may be on the Exhibit Floor.

Can I bring my pet to the show?

Show management abides by the convention center’s building rules:

Javits Center, IECSC New York

Service animals for persons with disabilities are welcome at the Javits Center. Service animals are limited to dogs that are individually trained to do work or perform tasks for the benefit of an individual with a disability. No other animals are permitted in the Javits Center except as part of an approved exhibit, activity or performance legitimately requiring the use of animals. Although emotional support animals and/or comfort animals are often used as part of a medical treatment plan as therapy animals, they are not service animals and therefore are not permitted in the Javits Center.

Read more about the Javits Center Animal Policy

If you bring an animal that works, provides assistance, or performs tasks for the benefit of a person with a disability, please Contact Us in advance to secure the appropriate entry credentials for your trusted companion.

Can I bring a roller bag to the show?

For the safety and security of guests, roller bags are prohibited from entering the Exhibit Halls and classrooms.

Education and Certification

Is Exhibit Hall admission included with paid education classes?

Yes! Your conference education pass includes unlimited access to the Exhibit Hall. Please find pass details on the Pricing page during open registration.

What type of education/conference program is offered?

IECSC offers a robust conference program plus a wide selection of Product Focused Education (PFE) classes included free with your paid daily Exhibit Hall admission. Please view the Schedule tab for details during open registration.

Are CEU Credits available for attending classes?

Many classes are acceptable for CEU credit, and will be marked as such within the class details. Please view specific information on the class pages available on the Schedule tab during open registration.

Due to the diversity in state accreditation programs, it is the attendee's responsibility to notify their state board to predetermine which classes are acceptable.

Exhibitor Details

What types of companies exhibit at the show?

All exhibitors sell or distribute products or services to spas/salons. These are the types of companies that have been seen at IECSC:

Skincare
Makeup
Hair Removal
Private Label
Massage
Permanent Makeup
Microdermabrasion
Product/Machine Equipment & Supply
Spray Tanning Spa
Design
Spa/Salon
Computer Programming
Bottling/Packaging

Please find the complete list of exhibiting brands on the Exhibitors tab during open registration.

How many exhibits will be seen at the Expo?

Please view the Exhibitors tab for a complete list of companies during open registration.

I am interested in exhibiting. Who should I contact?

Please find our Sales team information on the Contact Us tab. You can also find application information on the Why Exhibit page.

Misc.

Is there anything else I should know about the show?

Registering for IECSC implies consent to use your image in promotional materials and media coverage.

How can I join the mailing list or be notified about more information about the show?

Please join our mailing list by clicking Subscribe.

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